These terms govern use of the public website. They are not a consulting-services agreement, Business Associate Agreement, clinical service, or promise that CareOpair will accept an engagement. Any client work requires separately accepted terms.
01
Agreement and eligibility
By accessing or using careopair.com, you agree to these Website Terms of Use and the Website Privacy Notice. If you do not agree, do not use the site. You must be at least 18 years old and able to form a binding contract. If you use the site for an organization, you represent that you are authorized to act for that organization in connection with your website use.
CareOpair may update the site and these terms. The effective date should be revised when changes are posted. Continued use after an update means acceptance only to the extent allowed by applicable law.
02
Strategic information—not medical, legal, or financial advice
Website content describes healthcare transformation, emerging technology, organizational strategy, and potential consulting services at a general level. It is for informational and discussion purposes and may not be complete, current, or suitable for a particular organization.
Nothing on the site is medical advice, diagnosis, treatment, legal advice, accounting advice, investment advice, or a substitute for professional judgment. CareOpair does not provide patient care through this site. Healthcare organizations and their authorized clinicians remain responsible for clinical decisions, patient safety, procurement, security, regulatory analysis, technology validation, and human oversight.
03
Do not submit PHI; a separate BAA comes first
Do not enter or send protected health information, patient identifiers, clinical records, images, or other patient data through the public website, inquiry form, interactive explorers, engagement studio, generated drafts, or ordinary email links. These channels are not presented as HIPAA-compliant submission methods.
If proposed work may require CareOpair to create, receive, maintain, or transmit PHI on behalf of a covered entity, the parties must first assess their roles, execute a separate Business Associate Agreement when legally required, and establish an approved secure workflow. Using this website does not create a BAA or authorize the disclosure of PHI.
04
Interactive tools and local processing
Explorers, matrices, scope-planning invitations, and other outputs are illustrative planning aids based on the selections and assumptions shown on screen. They are not proposals, guarantees, predictions, professional opinions, or commitments concerning outcome, savings, timing, regulatory status, or technical feasibility. Validate material decisions through a scoped assessment.
In the current site, interactive explorer, inquiry, and engagement-letter entries are handled in browser-local state and are not submitted to or stored by a CareOpair backend. Refreshing, resetting, or leaving the page may clear them. You are responsible for retaining any output you need and for protecting files saved to your device.
05
Engagement-letter studio and electronic signatures
The engagement studio produces a first-draft PDF on your device using information you enter. Its terms are a template that requires review, completion, and approval by qualified counsel for both parties. Typing a name and selecting the consent box is intended to record the user’s electronic action in the downloaded copy, but the enforceability and required signature process depend on applicable law and the completed agreement.
Generating, signing, downloading, or emailing a PDF does not mean CareOpair has countersigned, accepted the scope or fee, or begun providing services. A consulting engagement becomes effective only when the parties complete their review and accept the applicable agreement in the required manner. The person entering a signature is responsible for having authority to act for the named client.
“Download and prepare email” first saves the PDF locally and then opens a draft using a mailto: link. Browsers cannot attach the PDF or send the message. You must review the recipient and content, attach the correct file, and choose to send it.
06
Website ownership and permitted use
Unless identified otherwise, the site’s branding, copy, design, graphics, frameworks, and other content are owned by or licensed to CareOpair and are protected by applicable intellectual-property laws. CareOpair grants you a limited, revocable, nonexclusive, nontransferable right to access the site for lawful internal business evaluation. No other license is granted by implication.
You may print or save reasonable excerpts for internal evaluation if notices remain intact. You may not sell, republish, frame, scrape at scale, create a competing derivative resource from, or use CareOpair marks to imply endorsement without prior written permission, except where applicable law permits the activity despite these terms.
07
Acceptable use
You agree not to:
- use the site unlawfully, fraudulently, or to harm another person;
- submit PHI, malware, secrets you lack authority to disclose, or unlawful content;
- probe, bypass, or interfere with site security, availability, or access controls;
- misrepresent identity, authority, affiliation, or an electronic signature;
- use automated means in a way that creates unreasonable load or evades controls; or
- attempt to reverse engineer site code except to the extent a law expressly permits it.
CareOpair may restrict access when reasonably necessary to protect the site, users, or others, subject to applicable law.
08
Third-party services and links
The site may rely on hosting, browser, email, mapping, media, or other third-party technology and may link to third-party websites. CareOpair does not control those services and is not responsible for their content, availability, security, or privacy practices. A link does not necessarily mean endorsement. Your use of a third-party service is governed by that provider’s terms.
09
Disclaimers
To the maximum extent permitted by law, the site and its content and tools are provided “as is” and “as available.” CareOpair disclaims warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, availability, and error-free or secure operation. CareOpair does not promise that the site will meet your requirements or that any output will lead to a particular business, clinical, financial, or regulatory result. Some jurisdictions do not allow certain disclaimers, so some of this section may not apply to you.
10
Limits of liability
To the maximum extent permitted by law, CareOpair and its owners, personnel, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or opportunities, arising from website use or inability to use the site. Their total aggregate liability for claims arising from the public website will not exceed the greater of $100 or the amount you paid CareOpair, if any, specifically for website access during the 12 months before the claim.
These limits do not apply where prohibited by law and do not alter liability terms in a separately executed consulting agreement. Counsel should review the scope, exclusions, and enforceability of this section for CareOpair’s chosen jurisdiction.
11
Governing law and disputes
Counsel-completion placeholder: These terms are governed by the laws of [STATE], without regard to conflict-of-laws principles. Subject to any counsel-approved dispute process, the state and federal courts located in [COUNTY], [STATE] will have exclusive jurisdiction, and each party consents to that venue. Do not publish this section until counsel confirms the legal entity, state, county, venue, and any required arbitration, informal-resolution, or consumer-rights language.
12
General terms
If a provision is unenforceable, it should be modified only as necessary and the remaining provisions will continue. A delay in enforcing a provision is not a waiver. These terms and the Website Privacy Notice form the entire agreement about public website use and supersede prior statements on that subject. A separately executed consulting agreement controls for the services it covers. You may not assign these terms without CareOpair’s written consent; CareOpair may assign them in connection with a reorganization or transfer of the business, subject to applicable law.
13
Contact
Questions about these terms may be sent to engagements@careopair.com. Before launch, counsel should add the responsible legal entity’s complete name, notice email, and physical mailing address.
Resolve every bracketed item and validate these terms against the final entity, vendors, website functionality, insurance, and contracting process before launch.